Course curriculum

    1. How to use this course

    2. Before we begin...

    3. The Informal Leader

    4. Take the Quiz

    1. Introduction

    2. Diversity Equity and Inclusion Workplace Solutions Overview

    3. Assignment 1 - Role Play Activity

    4. Interactive Content Sample

    5. Take the Quiz

    1. Introduction

    2. Diversity, Equity & Inclusion

    3. Test your learning

    4. Take the Quiz

    1. Introduction

    2. The Color of Customer Service

    3. Test your learning

    4. Take the Quiz

    1. Congratulations! What's Next For You

    2. More resources for you

    3. Before you go...

About this course

  • Free
  • 20 lessons
  • 0 hours of video content

Instructor(s)

Kim Davis

Director of Federal Partnerships

Achievement-oriented professional with extensive background in business development and management, training management, and personnel development. Proven track record of managing complex projects and leading teams toward overall success.

Upcoming Course Dates

February 23rd Workshop

9:00-10:00 AM Central

Our virtual session is led by FWCG consultants with a variety of informational things. We use Zoom for our virtual session with on demand resources, video content, communities and other resources provided in our portal.
Enroll Now

March 15th Workshop

9:00-10:00 AM Central

Our virtual session is led by FWCG consultants with a variety of informational things. We use Zoom for our virtual session with on demand resources, video content, communities and other resources provided in our portal.
Enroll Now